Shipping Policy

Shipping Policy — OmVastram

Where we ship

  • Canada & USA (continental).

  • PO Boxes are supported; business addresses welcome.

  • International shipping: coming soon.

Processing time

  • All products are made to order.

  • Production: 1–3 business days (Mon–Fri).

  • You’ll receive a tracking email as soon as your order ships.

Shipping rates

  • Canada: Flat $5.00 on orders under $75.

  • Free shipping on orders $75+ (after discounts, before tax).

  • USA: Flat $6.99 (or match your set rate).
    (Rates may vary during limited-time promotions; final rate is shown at checkout.)

Estimated delivery times

  • Canada: 3–7 business days after dispatch.

  • USA: 4–9 business days after dispatch.

  • Remote/rural areas may take a little longer. Holidays can add delays.

Split shipments
To deliver faster, your order may ship in multiple packages (e.g., different items printed at the nearest facility). Each package will have its own tracking number at no extra cost to you.

Tracking

  • Tracking details are emailed automatically when each package ships.

  • Didn’t get the email? Check spam or reach us at support@omvastram.com.

Address changes & order edits

  • We can edit or cancel within 1 hour of purchase (production starts quickly).

  • After this window, changes aren’t guaranteed.

Failed deliveries / address issues

  • If a carrier can’t deliver due to an incorrect address or repeated delivery attempts, the package may return to sender.

  • We can reship once the item is returned; re-delivery shipping fees may apply.

Lost or damaged items

  • If tracking shows no movement for 10+ days (Canada) or 14+ days (USA), contact us and we’ll investigate.

  • If your item arrives damaged or defective, email support@omvastram.com with your order number + photoswithin 7 days of delivery. We’ll replace it.

Customs & duties (USA orders)

  • Most tees ship domestically within the USA via our US print partners. If any cross-border duties occur, they’re the buyer’s responsibility.

Preorders & backorders

  • We currently do not offer preorders. All items are printed on demand.

Contact
Questions? We’re here to help at support@omvastram.com.